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*Please ask about our courtesy discounts for Active Toastmasters,  PAII Members, Glastonbury Chamber of Commerce and Chicopee Chamber of Commerce!



Heather is a meticulous planner and implementer of information and a fantastic trainer for social media for small to very large groups. Her specialty seems to be her ability to relate to all skillset levels when in the training environment and her capability to relate difficult concepts in a confident and encouraging manner to her trainees. She is a true servant leader and her abilities to relate to a diverse audience with relative ease
-Val Albert, Immediate Past District 53 Governor 2013-14 Toastmasters International - 2013-14 Presidential Citation Awardee

 
Social Media Management
We recommend a two tiered approach to social media if you decide you can not maintain it all yourself. We handle posting of information, specials and offers, and can do content sourcing of articles and information for posting purposes, but we highly suggest interspersing it with personal interaction from you as the business owner as well.

Services Available:

Blogs
Maintain a business blog account posting specials and information about a business, including relevant articles and content related to the business.
Blog posting and writing: weekly, bi-weekly or monthly
Content feeding to Twitter, Google+, Facebook, Linkedin and Social Bookmarking sites.

Facebook
Maintain a business Facebook account posting specials and information about a business including relevant articles and content related to the business.
Content posting daily, weekly or daily
Content feeding to Twitter, Google+, Linkedin and Social Bookmarking sites.

Twitter:
Maintain a business Twitter account posting specials and information about a business including relevant articles and content related to the business.
Content posting daily, weekly or daily
Twitter sourcing of either local or targeted customers

Pinterest, Google+, Foursquare and Youtube Marketing is also available, please call 860-326-0721 for more information.


 
Social Media Set-ups
We assist with the set-up and customization of Facebook business pages, Twitter, blogs (wordpress.com and blogger), Pinterest, Linkedin, Google+ and Youtube accounts.

 
Social Media Marketing Plans
We assist you in mapping out your marketing, so that it is more time and cost effective. Having a marketing plan in place for your business helps streamline and organize your marketing goals and longterm ROTI (Return On Time Investment).

 
Social Media Compliance Manuals
Just as a company needs a employee manual, if it is going to use social media and have it's employees assist in social media, a company needs to have a compliance manual. Compliance manuals assist in streamlining a company's social media strategy, as well as having a plan in place for customer service issues or a PR crisis.

 
Social Media Content Sourcing
We assist you in researching and compiling where to source quality content to post and write about in and on your social media streams.

Heather Turner, aka Forfeng is a wonderful resource for helping people understand the mysteries of social media (in particular) for owners of small lodging businesses - whether you own a bed and breakfast, inn or other short term accommodations. I find her step-by-step descriptions of what needs to be done, as well as clear explanation of why, are very helpful; not just for my bed and breakfast business, but those of my coaching clients - people who are just entering the world of owning their own b&b
-Susan Poole, Owner/operator at 40 Bay Street Bed & Breakfast & The B&BCoach

Forfeng Media
A Division of Forfeng Designs, Social Media Training, Branding, Marketing and Management


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